Yap Yap Sender Frequently Asked Questions

How much does the service cost?

We do not charge you a setup fee or monthly charge, you pay just the cost of the phone call, calls are charged at just 4.2p plus VAT from a BT landline (up to 40% cheaper than a standard national rate call), calls from other networks may cost more.

Is the service free to use?

Yes, you only pay for the cost of the call.

Do I have to provide you with a credit card?

No, you will be billed for the cost of the call by your telecom provider.

So how do you make any money?

We earn a small amount on the calls to the 0843 or 0844 number.

Can I use Yap Yap for international conference calls?

Yes, a separate number is supplied for International callers.

Do I have to pay to retrieve the recording?

No, the recordings can be retrieved for free from our website.

Can I call the conference number from a mobile phone?

Yes, but mobile phone providers charge more so we recommend you check with your provider first.

Is there a end user guide?

Yes, download the end user guide here